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Student Services Team

The Student Services team is based in the Student Centre in Chancellor’s Mall but as a student you will also be able to access support online. Student Advisors, International Student Advisors and other specialist support staff can provide information, advice and guidance on a wide range of academic and pastoral matters.

We can help with (non-exhaustive list):

  • Understanding university policies and procedures
  • Timetabling
  • Official letters
  • Council Tax exemptions
  • Student ID cards
  • Getting the most out of your studies
  • Authorising your Railcard application

If you have a question that needs answering or need some advice please call in to the Student Centre.

We are open Monday to Friday between 8:45am and 5:00pm (excluding Bank Holidays) for any support you require. If we can’t help we will support you by signposting or onward referrals.