Wi-Fi Access Trouble Shooting

Trouble shoot issue connecting to campus Wi-Fi

Can't find eduroam in Wi-Fi list

  • Make sure your device’s Wi-Fi is turned on
  • Check that you are within range of a Wi-Fi access point
  • If necessary, restart your device and try again

Incorrect credentials

  • Double-check your username and password.
  • Your username should be in the format yourusername@greatermanchester.ac.uk.
  • If you've forgotten your password, you can reset it here

Unable to connect after selecting eduroam

  • Ensure that your device is configured to use the correct settings for eduroam (PEAP, MSCHAPV2, and gfreatermanchester.ac.uk trusted authority)
  • If prompted, accept the certificate to complete the connection.

Network stability issues

  • Try moving closer to the Wi-Fi access point
  • If the issue persists, try reconnecting or restarting your device